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Contact us

If you’re looking to speak to our team of experts, we’re available 9am – 5:30pm Monday to Friday, via our Livechat facility, or by completing this form.

You may also find information to assist you in our Help Centre section.


During business hours, the team will endeavor to contact you within one hour of receiving your query. If your request is received outside of our business hours, the team will read and action your request as soon as possible on the next working day.

If you’re looking for information relating to AskMID, please visit the AskMID section of our Help Centre.

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During business hours, the team will endeavor to contact you within one hour of receiving your query. If your request is outside of our business hours, the team will read and action your request as soon as possible on the next working day.

Opening hours

Monday:9am – 5:30pm
Tuesday:9am – 5:30pm
Wednesday:9am – 5:30pm
Thursday:9am – 5:30pm
Friday:9am – 5:30pm
Saturday:Closed
Sunday:Closed
Bank Holidays:Closed

Postal address

Tempcover Ltd
Admiral House
Harlington Way
Fleet
Hampshire
GU51 4BB

Useful contacts

If you’re a broker, please email:
broker.support@tempcover.com
If you wish to make a complaint, please email:
complaints@tempcover.com
Alternatively, you can submit a complaint via the EU Online Dispute Resolution portal at:
EU Online Dispute Resolution portal.