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Tempcover Help - cookies

Cookies

Cookies

 

This policy applies to our use of cookies in connection with our Tempcover websites. Cookies don’t apply to our
Tempcover App.

 

What is a cookie?

Cookies are small text files that store information on your device  (computer, smartphone, tablet etc) about the
websites and web pages you visit. They cannot harm your device. Your web browser will store these cookies and will send
them back the next time you visit that website, allowing the website to recognise your device.

 

What do cookies do?

Cookies help you to have a more positive experience when on our website. They help our website to remember you on a
device, so your experience runs smoothly. Cookies help us to continuously monitor and improve our websites functionality
and many improvements to our customer journey come from the use of our non-essential cookies.

 

Cookies do not directly identify you personally; all data remains anonymous.

 

Non-essential cookies in particular allow us to improve our service by assessing how you use our website and to assist
with troubleshooting.

 

How does Tempcover use cookies?

We use essential and non-essential cookies on our website.

 

Essential cookies

We use essential cookies which are necessary to enable the core functionality of our website and to ensure our website
functions as we would expect. Essential cookies cannot be switched off and without consenting to these cookies, the
services that you have asked for cannot be provided.

 

See our essential cookies:

Name: tcCookieManagement

 

Description: To track whether to show the Tempcover cookie widget to determine whether the user has
given their permission to essential cookies on that device.

 

Duration: 1 year

 

 

Name: tcSession

 

Description: To accurately track user sessions and capture user information such as the date and time
of visits to our website.

 

Duration: 30 minutes

 

 

Name: __stripe_sid

 

Description: To provide fraud detection and prevention our payment gateway provider, Stripe, apply this
functional cookie.

 

Duration: 30 minutes

 

 

Name: __stripe_mid

 

Description: To provide fraud detection and prevention our payment gateway provider, Stripe, apply this
functional cookie.

 

Duration: 1 year

 

Non-essential cookies

We use non-essential cookies for certain operations like tracking your visit to and navigating
your way around our website and to analyse how you interact with our website to ensure it is performing
correctly. Non-essential cookies may also help us to provide real-time troubleshooting to improve your customer
experience through our website and to identify areas of improvement.

 

We also use third parties (such as Google, Facebook and other social media platforms) to serve
advertisements that may be of interest to you on other websites.

 

Non-essential cookies can be switched off. In doing so you will still be able to access our
website and purchase a policy, but you may not get the best experience.

 

For more information and the ability to control your preferences, please visit:

 

See our non-essential cookies:

Name: fs_uid

 

Description:

To track browsing behaviour, we may capture your data within a session replay tool. We set a single first-party cookie
containing the end-users fs_uid when recording a user’s activity on our website.

More information about the company that provides this service, Fully Story, can be found in our Privacy Policy
under section 3. Sharing of Your Information.

 

Duration: 6 months

 

 

Name: _ga

 

Description: Google Analytics used to distinguish users. We use this cookie to improve the customer
journey by making the user experience more relevant based on previous preferences and behaviour.

 

Duration: 2 years

 

 

Name: _gali

 

Description: Google Cookies are used for display and search advertisements. We use this cookie to make
sure the user is served the correct ads based on previous preferences and behaviour and for enhanced link attribution.

 

Duration: 30 seconds

 

 

Name: _gcl_au

 

Description: Google Tag Manager allows us to store and track conversions efficiently.

 

Duration: 1 year

 

 

Name: _uetvid

 

Description: Google Tag Manager allows us to engage with a user that has previously visited our website
by storing and tracking visits across sites.

 

Duration: 16 days

 

 

Name: _uetsid

 

Description: Google Tag Manager allows us to engage with a user that has previously visited our website
by storing and tracking visits across sites.

 

Duration: 1 day

 

 

Name: _gid

 

Description: Google Analytics Cookie used to distinguish users, so we can improve the customer journey
by making the user experience more relevant based on previous preferences and behaviour.

 

Duration: 1 day

 

 

Name: _dc_gtm_UA-3063651-14

 

Description: Used by Google Analytics to throttle request rate, which means that it limits the
collection of data on the website during period of high traffic.

 

Duration: 1 minute

 

 

Name: Google Optimize (_gaexp,_opt_awcid, _opt_awmid, _opt_awgid, _opt_awkid, _opt_utmc)

 

Description: These are Google Optimize cookies used for A/B testing of the Confused.com website. These
cookies also link with other Google Platforms.

 

Duration: 1 day

 

 

Name: _GCL_AW & _GCL_DC

 

Description: Placed by Google AdSense, these cookies are used to store and track conversions so that
conversions can be attributed outside our website landing page.

 

Duration: 18 months

 

 

Name: _fbp

Description: The Facebook pixel uses this cookie to save a unique identifier
that helps store and track visits across websites.

 

Duration: 3 months

 

 

Name: _fbc

 

Description: When a user clicks on an ad on Facebook, the link sometimes includes a fbclid query
parameter. When the user lands on our website, the Facebook pixel automatically saves the fbclid query parameter to
an _fbc cookie to better understand the performance of our ads.

 

Duration: 3 months

 

Giving your permission

When you first visit our website on a new device we will present our cookies policy to you. This details how and why we
use cookies. We do not need your consent to store essential cookies, but we will ask for your permission before storing
non-essential cookies on your device.

 

You can choose to turn off non-essential cookies by amending your preference in the ‘Manage Cookies’ link that is
presented to you.

 

If you choose to accept non-essential cookies you are giving Tempcover permission to store these cookies on your device
in line with this policy.

 

Once you have given your permission we will not show you this message again unless we update our cookies policy or if we
do not recognise your device, in which case we must recapture your consent.

 

If you do not consent to the use of our essential cookies as laid out in this cookies policy then you should not proceed
any further and should stop using our website immediately.

 

If you have any questions or concerns about our use of cookies, you can contact our Data Protection Officer at: [email protected]


Last updated:

Date: 22nd March 2022
Version: 2.2

 

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Cookie notice

We use essential cookies to make our website work. We'd also like to use non-essential cookies to help us improve our website by collecting and analysing information on how you use our website and for advertising purposes. You can agree to accept all cookies by clicking 'Accept all cookies' or you can change your preferences by clicking 'Manage Cookies' below. For more information about the cookies we use, see our cookies policy